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Saturday, July 21, 2018

It Takes a Village

It takes a village to sell a property sometimes, and one of my recent sales was definitely a prime example of that!

The listing came through a referral from past clients, so I went to meet with the sellers to go over the property and make suggestions as to what should be done before listing. Some painting, some tidying and some light landscaping was in order. The listing went up seamlessly once the property was prepped.

We had a few showings right off the bat but no significant interest so I called in the entire sales team at Exit for an agent caravan tour - the agents in these situations are frank and give great feedback suggestions. We decided to do some rearrangement of the furniture and light staging. The next showing brought that serious interest! But here's where it started to get complicated...

The buyers were first timers and when I explained how agency works and my inability to represent them because I was representing the sellers, they felt like they should have an agent on their side. So I called in another REALTOR from Exit to help them out. They wrote the offer, we negotiated and the sale came together swiftly.

Fast forward to Closing day, the sellers have locked the house and left all the keys inside minus the one in the lockbox (which didn't open the knob AND deadbolt unfortunately!!!) The home was empty and and the only way in was through a second storey door that used to lead to a balcony which had been removed several years before. It was a chalet style home and a long way up to the door. Not a ladder in sight anywhere and the clock is ticking to get in there.

My husband owns a hearth store and occasionally drives one of the work vans (which have ladders on the roof!) I frantically called him to see if he was in the area, and driving a van that day... He was only a few minutes away so he zoomed over to save the day like a super hero!! (All the while, I am in a different town negotiating the last bits of another sale with only hours left before the deadline!) He climbed up a long ladder jimmied the door open and crawled in through. I am glad this was at the rear of the house and he did not get arrested for mischief... the situations I ask him to be involved in sometimes... He let the buyers agent in and they completed the final walk through in record time making sure that the Closing timeline was maintained for all parties!

The happy ending is that both buyers and sellers were thrilled that we were able to close on time (early even after all that!) and by working seamlessly together to get to that end goal, everyone is a winner! I just love being able to solve problems for my clients in situations like these! It's what makes my job so fulfilling!

** Shout out to my fabulous husband who has always had my back, you're the best!