Friday, December 16, 2016
Monday, December 05, 2016
My Epic Fail.
Being a REALTOR® requires the ability to keep a lot of balls in the air, like juggling (or in this particular case, like a clown!). Working as a manager at a restaurant and managing Olympic level equestrian facilities has instilled this skill in me from way back, occasionally my juggling act turns into a circus disaster and I miss something. Sometimes it's small, sometimes it's bigger - but no matter what, these errors keep me up at night long afterwards. Here is the story of one of my most epic fails.
Recently a buyer client from out of province flew in to see some properties that we had carefully selected after FaceTime virtual viewings and many emails exchanged. He was in town for only a few days so we were packing in the viewings with what little daylight we have in Nova Scotia this time of year. Over the course of the relationship we had discussed many possiblities, some of them in very close proximity to each other... Long story short we had stopped for lunch and were discussing the NEXT property to be seen.
Buyer client - "This one looks like it's got tons of space in the basement"
Me - "oh, there's no basement, it's on a slab"
Buyer - "no really, the basement is fully finished and will be great for my media room!"
Me - *eyes widening* "no, I've been in this house, no basement!" *by now the panic is setting in, my cheeks are getting hot, I feel wobbly knees and clammy palms*
We compare printed information sheets and I had booked a showing on THE WRONG PROPERTY! Good Grief!
Full blown panic mode now, I want to crawl under a rock and die! I am trying to search the property on my phone, but my fingers won't work! It won't come up! I am floundering! Attempting to quell the imminent freak out that is hurtling toward me at warp speed, we decide to go directly to the property to figure out the next step. Driving along, pretending everything is great, la-la-la, meanwhile my brain is going faster than my vehicle down Highway 101... How could this happen?!? EGAD!!!
As luck would have it we were able to get in at the last minute, thankfully my client got a laugh out of the situation but I was on the verge of falling over or losing my sandwich from the ordeal! I tell ya, I am going to be quadruple checking addresses from now on, until the last property showing I ever book as I celebrate my retirement many years down the road from now. I don't think I am strong enough to handle that kind of anxiety again, at least not in front of a client!
Have you ever completely dropped the ball and had to maintain composure in front of someone...? Leave a comment below and share your story!
Recently a buyer client from out of province flew in to see some properties that we had carefully selected after FaceTime virtual viewings and many emails exchanged. He was in town for only a few days so we were packing in the viewings with what little daylight we have in Nova Scotia this time of year. Over the course of the relationship we had discussed many possiblities, some of them in very close proximity to each other... Long story short we had stopped for lunch and were discussing the NEXT property to be seen.
Buyer client - "This one looks like it's got tons of space in the basement"
Me - "oh, there's no basement, it's on a slab"
Buyer - "no really, the basement is fully finished and will be great for my media room!"
Me - *eyes widening* "no, I've been in this house, no basement!" *by now the panic is setting in, my cheeks are getting hot, I feel wobbly knees and clammy palms*
We compare printed information sheets and I had booked a showing on THE WRONG PROPERTY! Good Grief!
Full blown panic mode now, I want to crawl under a rock and die! I am trying to search the property on my phone, but my fingers won't work! It won't come up! I am floundering! Attempting to quell the imminent freak out that is hurtling toward me at warp speed, we decide to go directly to the property to figure out the next step. Driving along, pretending everything is great, la-la-la, meanwhile my brain is going faster than my vehicle down Highway 101... How could this happen?!? EGAD!!!
As luck would have it we were able to get in at the last minute, thankfully my client got a laugh out of the situation but I was on the verge of falling over or losing my sandwich from the ordeal! I tell ya, I am going to be quadruple checking addresses from now on, until the last property showing I ever book as I celebrate my retirement many years down the road from now. I don't think I am strong enough to handle that kind of anxiety again, at least not in front of a client!
Have you ever completely dropped the ball and had to maintain composure in front of someone...? Leave a comment below and share your story!
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